Refund Policy

The General Rule

Everything we sell is a digital file delivered instantly. Once it is downloaded it cannot be sent back the way a physical item can. So all sales are final — except in the cases on this page. We do not refund a change of mind, a purchase made by mistake, or a product you no longer need.

1. If Delivery Goes Wrong

If any of these happen, we will sort it out quickly:

• ✓Your download link is broken or expired
• ✓The file is damaged or incomplete
• ✓You received the wrong product
• ✓The files do not match the product page
• ✓A bundle has 50% or more fewer files than advertised (for example, a 1,000+ reels bundle delivering under 500)
• ✓You were charged twice for the same order

We will resend your files, replace them, or give you a full refund — whichever fits. Please tell us within 48 hours.

2. Copyright and Watermark Problems

Most of our catalogue is collected from other sellers rather than made by us, so we only promise content is copyright-free or watermark-free where the product page says so. What you are entitled to depends on the product's category, which is explained in Section 6 of our Terms.

Below those levels we will replace the affected files wherever we can, but there is no refund. Please raise this kind of claim within 7 days of buying.

3. How We Check a Claim

The 25% and 50% figures are shares of the whole bundle, so we have to measure against the whole bundle.

• Checking a few files out of a large bundle does not show that 25% or 50% of it is affected. Posting two or three reels out of 1,000–3,000 and getting a claim on them is not, by itself, grounds for a refund.
• One copyright claim, strike or takedown on one video does not reach the threshold on its own.
• Please send your order ID, the file names affected, and proof — a screenshot of the claim notice or of the watermark.
• We look at every claim properly and reply the same day.

4. What We Cannot Refund

• ✗You changed your mind
• ✗You bought the wrong product by mistake
• ✗You no longer need it
• ✗A watermark or copyright problem in a Category C product, which is sold as it comes
• ✗A copyright problem in a Category A or B product that is below the 25% or 50% level — we replace the files instead
• ✗The files not working with a software version the product page never mentioned
• ✗Views, followers, engagement, monetisation or earnings falling short — we sell the content, not the results (see Section 10 of our Terms)
• ✗Simply not liking a product that matches its description and file count
• ✗The clips not looking like the cover image, where the product page showed sample videos and you did not watch them. The cover is artwork; the samples are the real clips (see Section 18 of our Terms)
• ✗A product without resale rights turning out not to be resellable — you can only resell where the product page allows it (see Section 4 of our Terms)

5. How to Ask for a Refund

Message us on WhatsApp — within 48 hours for a delivery problem, or within 7 days for a copyright or watermark problem — and send:

• Your order ID or payment reference
• A short description of what went wrong
• The file names affected, for a copyright or watermark claim
• A screenshot of the claim notice or watermark, if you have one

We usually reply within 15–30 minutes and settle things the same day. Approved refunds go back to the way you paid, through Razorpay, normally within 5–7 working days.